Skip Navigation Documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,download Adobe® Acrobat Reader.
A mobile phone on a table next to coffee cup

Contact Us

City National Bank takes pride in providing excellent customer service and is here to meet all your banking needs.

Send a Message

If you have any questions, comments, suggestions or complaints, please contact us by phone or email.
* Required
There was an error submitting the form

Thank you for your submission!

We will be in touch with you soon.


Please call (833) 501-8764

Available Monday – Friday: 8am - 5pm


For After Hours Customer Support, please call (833) 501-8764:

Monday – Friday: 5pm – 11pm 

Saturdays, Sundays and holidays*: 9am – 5pm

*not available on Thanksgiving and Christmas Day.

(903) 885-0212 or (888) 380-3330

During Business Hours (8am – 5pm M-F): (833) 501-8764

After Business Hours: (888)297-3416

Email us at mortgage@bankatcnb.com or contact your lending officer by phone.

See Locations and Hours for phone numbers.

Routing Number: 111901946

Going out of the country?

We want to keep your information safe, so we monitor your account to detect potential fraud through unusual activity. To notify us of travel plans to avoid disruption of service for your debit card, call us at (833) 501-8764 or stop in at any branch.

City National Bank uses a firm called The JHA Fraud Center, and they contact you if fraud is suspected on your debit card. They will only contact cardholders on behalf of City National Bank using the following communication channels:
  • Phone Call
  • Text message
  • Email 

If you have not been contacted by the fraud center, but suspect fraud on your card please contact us at 1-833-501-8764.
City National Bank follows the Federal Reserve Holiday Schedule.  Please see our home page, social media accounts or contact us for additional information on closures and holiday hours. 

You may also be interested in these

Ready for a new ride? Whether you want to buy a new or used car, we have the loan for you.
calculator icon

FINANCIAL CALCULATORS

We'll do the work for you. Our Calculators make it easy for you to achieve your financial goals.
A wide range of products and services to keep your business on top.